Trusted protection for people, property and business continuity

Monitoring and Control Room Services

Your property is in safe hands. Our in-house alarm receiving centre (ARC) is NSI Gold Category 1 — recognised by the emergency services as the UK’s highest possible benchmark.
Monitoring and control room services are flexible. We can monitor your alarms and CCTV 24/7, or only at periods of high risk. Whenever an alarm is triggered, our trained operators react immediately. If the alarm is genuine, the response is rapid, When it’s a false alarm, you’ll be left in peace.

ARC Monitoring

ARC Monitoring Services

Alarm activations rarely happen at convenient times. At our NSI Gold Category 1 alarm receiving centre (ARC), professional responders watch over your premises and manage alarm responses for you. It’s a flexible service, available 24/7 or whenever needed.

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CCTV Remote Monitoring

Our CCTV remote monitoring service protects your premises around the clock. From our NSI Gold Category 1 accredited monitoring centre, SIA-licensed operatives detect threats in real time and respond immediately.

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Key Holding & Alarm Response

Keyholding and alarm response saves you the cost, hassle and risks of managing alarms — particularly in the early hours. Our keyholders are SIA-licensed professionals who can be available 24/7, or at specific periods of high risk.

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Facilities Helpdesk

Our 24/7 facilities helpdesk gives you one point of contact for issues at residential or commercial sites. We log, filter and resolve problems, from faulty barriers to security incidents.

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Why Choose Classic Services Group?

Honest, straightforward advice

There’s no slick sales team or upselling. We provide honest advice about what you might need — and equally honest advice about what isn’t necessary. It’s our job to keep you safe, and save you money.

Decades of experience

Classic Services Group is a family-run company, founded in 1947. We listen and learn, then deliver the right solution based on decades of knowledge and experience as a commercial security provider.

New technology, old-fashioned service

We offer a combination of cutting-edge technology and old-fashioned courtesy to you, our customer. We want to be more than a service provider. It’s about building a warm, friendly, long-term relationship.